Troubleshooting Guide: How to Fix Android Connected to WiFi But No Internet – KUNETIZEN

Troubleshooting Guide: How to Fix Android Connected to WiFi But No Internet

Troubleshooting Guide: How to Fix Android Connected to WiFi But No Internet

Troubleshooting Guide: How to Fix Android Connected to WiFi But No Internet
Troubleshooting Guide: How to Fix Android Connected to WiFi But No Internet

Troubleshooting Guide: How to Fix Android Connected to WiFi But No Internet

KUNETIZEN | Having an Android device connected to a WiFi network but unable to access the internet can be frustrating. Whether you’re trying to browse the web, stream videos, or check your email, a lack of internet connectivity can disrupt your workflow and hinder your productivity. Fortunately, there are several troubleshooting steps you can take to diagnose and resolve this issue. In this comprehensive guide, we’ll explore common causes of Android devices connected to WiFi but experiencing no internet access, along with effective solutions to fix the problem and restore connectivity.

1. Check Your WiFi Connection

Before diving into troubleshooting steps, it’s essential to confirm that your Android device is indeed connected to the WiFi network. Follow these steps to verify your WiFi connection:

  • 1. Open the Settings app on your Android device.
  • 2. Navigate to the “Connections” or “Network & internet” section.
  • 3. Select “WiFi” to view available networks.
  • 4. Ensure that your WiFi network is listed and that your device is connected to it. You should see a “Connected” status next to your WiFi network’s name.

If your Android device is connected to the WiFi network but still unable to access the internet, proceed with the troubleshooting steps below.

2. Restart Your Android Device

Sometimes, a simple restart can resolve connectivity issues by refreshing the device’s network settings and clearing temporary glitches. To restart your Android device, press and hold the power button until the power menu appears, then select the “Restart” option. Once your device restarts, check if the internet connectivity issue has been resolved.

3. Restart Your WiFi Router

If restarting your Android device doesn’t fix the problem, try restarting your WiFi router to refresh its connection with your device and the internet service provider (ISP). Follow these steps to restart your WiFi router:

  • 1. Locate your WiFi router and locate the power cable.
  • 2. Unplug the power cable from the router and wait for about 30 seconds.
  • 3. Plug the power cable back into the router and wait for the router to restart fully.
  • Once your WiFi router has restarted, reconnect your Android device to the WiFi network and check if the internet connectivity issue persists.
  • 4. Forget and Reconnect to the WiFi Network

Sometimes, a corrupted network configuration or authentication issue can prevent your Android device from accessing the internet, even when connected to the WiFi network. To resolve this, you can forget the WiFi network on your device and then reconnect to it. Follow these steps:

  • 1. Open the Settings app on your Android device.
  • 2. Navigate to the “Connections” or “Network & internet” section.
  • 3. Select “WiFi” to view available networks.
  • 4. Long-press on the WiFi network you’re connected to and select the “Forget network” option.
  • 5. Reconnect to the WiFi network by selecting it from the list of available networks and entering the password if prompted.

Once you’ve reconnected to the WiFi network, check if your Android device can now access the internet.

5. Check WiFi Signal Strength

Weak WiFi signal strength can cause intermittent connectivity issues or slow internet speeds. To ensure a stable connection, make sure that your Android device is within range of the WiFi router and that there are no physical obstructions blocking the signal. You can also use the signal strength indicator on your device to gauge the strength of the WiFi signal. If the signal strength is low, consider repositioning your device closer to the router or investing in a WiFi range extender to improve coverage.

6. Verify Router Settings

In some cases, misconfigured router settings can interfere with internet connectivity on connected devices. To verify router settings, access the router’s web interface using a web browser on a connected device (such as a computer or another smartphone) and log in with the router’s administrator credentials. Once logged in, check the following settings:

  • DHCP settings: Ensure that DHCP (Dynamic Host Configuration Protocol) is enabled on the router to assign IP addresses to connected devices automatically.
    DNS settings: Verify that the DNS (Domain Name System) settings on the router are configured correctly. You can use public DNS servers such as Google DNS (8.8.8.8 and 8.8.4.4) or OpenDNS (208.67.222.222 and 208.67.220.220).
    Firmware updates: Check if there are any firmware updates available for your router and install them if necessary. Firmware updates often include bug fixes and improvements that can address connectivity issues.

7. Reset Network Settings on Android Device

If none of the above solutions resolve the issue, you can try resetting the network settings on your Android device to restore default network configurations. Keep in mind that this will remove all saved WiFi networks, Bluetooth pairings, and other network-related settings. Here’s how to reset network settings on Android:

  • 1. Open the Settings app on your Android device.
  • 2. Navigate to the “System” or “General management” section.
  • 3. Select “Reset” or “Reset options.”
  • 4. Choose “Reset network settings” from the list of options.
  • 5. Confirm the action by selecting “Reset network settings” again.

Once the network settings reset is complete, reconnect your Android device to the WiFi network and check if internet connectivity has been restored.

Conclusion

Experiencing internet connectivity issues on your Android device despite being connected to a WiFi network can be frustrating, but by following the troubleshooting steps outlined in this guide, you can diagnose and resolve the problem effectively. Whether it’s restarting your device and router, forgetting and reconnecting to the WiFi network, or checking router settings, there are several steps you can take to restore internet connectivity on your Android device. By troubleshooting methodically and systematically, you can identify the root cause of the issue and implement the necessary fixes to ensure a stable and reliable internet connection on your Android device.

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